RMA Request

If you are a human and are seeing this field, please leave it blank.

Fields marked with an * are required

First Name

Last Name

Email *

Phone

Company Name

Order Number *

Items to return

Please list the items and the reason for their return.

Serial Numbers

Please type the serial numbers of your items, one per line. If your item does not have a serial number, please type "N/A" in the text area. The serial number can usually be found on the back of the device.

RMA Return Agreement

I agree that I am responsible for shipping costs to return the unit and for shipping costs to send out a replacement unit unless YEI determines that a manufacturing defect was present. I agree that if repairs are necessary, except in the case of a manufacturing defect, I am responsible for the cost of those repairs, which shall not exceed the cost of a new unit.

reCAPTCHA *