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Warranty, Returns, and Repairs

No return shipments will be accepted without an approved RMA number. RMA requests can be submitted with the online form. 

Limited Product Warranty

Yost Labs warrants the media and hardware on which products are furnished to be free from defects in materials and workmanship under normal use for sixty (60) days from the date of delivery. No warranties exist for misuse. Yost Labs will repair or replace any defective product which is returned within this time period.

Consumer Returns

Hardware may be returned within 30 days of delivery for credit or refund, only if unopened and unused. Hardware with custom features and custom set-up may not be returned except in accordance with the Limited Product Warranty. If hardware has been opened but is unused and is returned within 30 days of delivery, a partial refund may be provided at Yost Labs’ discretion. Partial refunds provide the purchase price, less shipping, less a 15% re-stocking fee, less the charges for any parts, materials, or manuals which are deemed not resalable due to damage, wear, or loss of merchantability.

Distributor Returns

All returns must be made to the original point of sale. Yost Labs does not provide consumer refunds for sales made through distributors or other third-party vendors. No returns are accepted from distributors without prior written agreement.

Quantity Discounts

Any quantity discount granted on the original sale will be adjusted when returns are processed, and lost discounts will be deducted from the refund amount.

Hardware Repairs

To request hardware repair outside of the Limited Product Warranty, complete the RMA request form. The repair and re-shipping charges must be pre-paid. Yost Labs will provide a repair estimate to Buyer prior to performing repairs, and get Buyer authorization. If Buyer elects not to repair, Buyer must pay shipping costs for the return of the hardware within 30 days, or Buyer will be deemed to have authorized Yost Labs to dispose of the unit(s). 

Latest News and Updates

  • Yost Labs introduces new high performance, low cost, ultra-miniature AHRS
    New LX model provides Aerospace grade performance at consumer grade pricing. PORTSMOUTH, Ohio—Yost Labs again raises the bar for advanced inertial motion tracking with their newest innovation, the 3-Space Sensor™ LX, an ultra-miniature Attitude & Heading Reference System (AHRS) with embedded pedestrian tracking […]
  • Yost Labs named among the “Best University Startups 2017”
    Startup making strides in biomechanical tracking with applications in rehab and virtual reality Yost Labs, leader in advanced inertial motion tracking, is proud to be recognized by the National Council of Entrepreneurial Tech Transfer (NCET2) as one of the Best University Startups of […]
  • AHRS/IMU applications for the world’s fastest inertial motion sensor technology
    Yost Labs’ team lives and breathes motion sensor technology. Our passion is creating innovative products and systems that advance the art and push the boundaries of what is possible with AHRS/IMUs, and we have been successful in that goal. However, it’s not until […]

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